refund a recreation on the Meta Quest 2
In case you’ve purchased a recreation to your Meta Quest 2 and have post-purchase remorse then there’s excellent news as you may request a refund.
There are numerous good video games for Meta Quest 2, however generally it is laborious to know if you are going to like one thing earlier than you’ve got tried it. Identical to with video games bought on Steam, Meta has a reasonably good recreation refund coverage. So it is doable in some circumstances to get a refund and get your hard-earned a refund. Keep on with us to learn the way.
Do you meet the refund coverage necessities?
With a view to be eligible for a recreation refund to your Quest 2, you first want to satisfy the required necessities. In case you do not then chances are high you will not have the ability to. With a view to be eligible that you must:
- Have used the sport or app for lower than two hours whole
- Request the refund inside 14 days of buy
request a refund in your Quest 2
With a view to request a refund, step one is to open up the app in your smartphone. Launch the Meta Quest app in your Android telephone or an Apple iPhone to start. Then observe these steps:
- Click on the menu button on the underside proper of the app
- From there click on on the settings button
- Then search for the acquisition historical past possibility
- Click on that and discover the sport you wish to refund
- Click on that and it is best to then see an choice to “request refund”
At this level, you would possibly discover the sport or app is ineligible for a refund, if not then you may submit your request and await suggestions.
As soon as you’ve got requested a refund you will not have the ability to use the sport anymore and it will possibly take as a lot as seven days earlier than you will hear whether or not your request has been accepted. You may examine within the bought historical past settings to see the standing of your request at any time although.
If the request for a refund is accepted you then’ll get the cash again by way of the identical technique you used to buy. This will add extra time to the refund course of, relying on the cost service supplier.
Requesting a refund for a gifted recreation
It is also doable to request a refund on a gifted recreation in your Quest 2.
If a pal has bought a recreation for you that does not work correctly otherwise you’re not having fun with it, then you may request a refund for it. You may want to suit the identical standards as for a refund although. So you have to not have used it for greater than two hours and you have to request a refund in lower than 14 days from the unique buy.
In case you request a refund for a gifted recreation and it will get accepted then the funds will likely be returned to the one who despatched you the reward within the first place.
To request a refund on a present, open the Meta App in your telephone and observe these steps:
- Click on the menu button on the underside proper of the app
- From there click on on the settings button
- Click on on handle presents and choose the “redeemed”
- Discover the app or recreation you wish to refund and click on it
- Click on “request refund”
As with requesting a refund on video games you’ve got bought, it will possibly take as a lot as seven days for the request to be processed and longer for the cash to be returned to the gifter.
What if the refund is denied?
Typically you would possibly discover your refund is denied or maybe you are exterior of the timeframe since you forgot to request a refund and the 14 days have handed.
In case you really feel that you just deserve a refund since you’ve bought a recreation that merely does not work or is filled with bugs and different issues, then you should still have an avenue to discover. If you end up caught, you will get in contact with Meta Buyer Assist right here and request assist.
Discover out extra by looking on the Meta Quest/Rift Content material Refund Coverage.
