Methods to use Amazon Alexa to make calls and ship messages

Do you know you should utilize Alexa to name and message others?

Amazon’s Alexa calling and messaging function allows you to make and obtain calls, in addition to ship messages between Echo gadgets, the Amazon Alexa app for iOS and Android, and Fireplace tablets. It is a neat solution to contact household and pals. The most effective half? The function is totally free to make use of, as it really works over Wi-Fi on most Echo gadgets and into Alexa apps too.


Here is the whole lot it is advisable to learn about it and the way it works.



Amazon Echo Present 8 (2nd Gen)

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What’s Alexa calling and messaging?

The free function was first launched on the unique Amazon Echo Present, however Amazon has prolonged this performance to different Echo and Alexa gadgets, so it developed what we now name “Alexa calling” or “Alexa calling and messaging”. It really works with suitable Echo gadgets, the Alexa app, and it really works with Fireplace tablets.

Not solely are you able to place a name utilizing the function, however you can too depart a voice message or ship a text-based message. The most effective bit in regards to the function is that it is free to make use of as it really works over Wi-Fi (or cell knowledge in your cellphone), so that you needn’t spend money on a chat plan.

How does Alexa calling work?

You want an Amazon account and the Alexa app on a tool working Android 6.0 (or increased), iOS 11.0 (or increased), or on an Android Fireplace pill. The whole lot should be set-up utilizing the Alexa app, the place you may discover the Talk tab.

As soon as you’ve got set it up through the Alexa app, you can use the service throughout all of your Echo and Alexa gadgets, so long as it is enabled on every particular person system – which it’s by default.

You possibly can sync the Alexa app together with your contacts in your smartphone and this may permit Alexa to name cellphone numbers, which means you possibly can name out of your Echo to a cell phone, for instance. Alternatively, you should utilize Alexa to name different Echo gadgets that your contacts have. For those who do not sync your contacts, you possibly can solely use it to contact different Echo or Alexa gadgets that you simply’re signed into – like an intercom system.



Amazon Echo Present 5 (2nd Gen)

Varieties of calls

You may make the next kinds of calls:

  • Alexa-to-Alexa calling: Make and obtain calls between suitable Echo gadgets (or the Amazon Alexa app, extra on that under). You possibly can attain anybody out of your cell phone’s contacts listing who has a suitable Echo system and who has additionally signed up for Alexa Calling.
  • Cellular or landline calling: You possibly can name most cell or landline numbers within the UK, US, Canada, and Mexico from a suitable Echo system, use Alexa to succeed in supported numbers saved to your cell phone’s contacts listing, or, say the quantity you need to name.
  • Alexa app calling: With the Amazon Alexa app in your Android or iOS smartphone (not out there on a pill), you may make calls to cell or landline numbers within the US, Canada, and Mexico. This offers you the flexibility to make and obtain calls between anybody out of your cellphone’s contacts listing who has the Alexa app or a suitable Echo system, and who has additionally signed up for Alexa Calling and Messaging.
  • Worldwide calls: You may make and obtain worldwide calls between suitable Echo gadgets and the Amazon Alexa app. Simply make sure that the contact you need to attain is in a location that additionally helps Alexa Calling, has signed up for Alexa Calling and Messaging, and is listed in your contacts listing within the Amazon Alexa app.
  • Group calling: You possibly can setup teams for calling within the Alexa app with as much as seven individuals, so you possibly can then name these teams instantly.

Observe: Alexa doesn’t help calls to emergency service numbers (“911”), premium-rate numbers (“1-900” numbers), three-digit numbers or abbreviated dial codes, worldwide numbers (exterior of the US, UK, Canada, and Mexico), and dial-by-letter numbers (“1-800-FLOWERS”).

amazon alexa calling and messaging what is it and how do you use it photo 8

Arrange Alexa calling

To get began with Alexa calling for the primary time, you want to enroll in it:

  1. Open the Amazon Alexa app (in your suitable iOS or Android cellphone).
  2. Open the Talk tab from the underside menu.
  3. Comply with the on-screen directions to enter and confirm your cellphone info.

Alexa makes use of your cellphone’s deal with e book to seek out individuals you already know who’ve the Amazon Alexa app with Alexa Calling enabled, so that you could name them that means, too.

So as to add or edit contacts for Alexa Calling, replace your cellphone’s native deal with e book after which open the Amazon Alexa app. Contacts out of your deal with e book who additionally use Alexa Calling will auto-appear in your “Contacts” listing within the app, with the identical names out of your deal with e book.

You possibly can routinely sync you cellphone’s deal with e book, or you possibly can manually add contacts, block contacts, add teams – or you possibly can restrict entry to your favorite contacts, if you happen to’ve designated contacts as favourites in your deal with e book.

Place and obtain calls utilizing an Echo

To begin a name from a suitable Echo system, simply ask Alexa to name the individual or group you need to attain by title. You have to to say their title precisely the way it seems in your Alexa app. If you name somebody, it should ring their Alexa app and Echo system, however you possibly can specify to put calls to a cell quantity, for instance. Alexa is affirm who you need to name earlier than placing that decision by way of.

You possibly can dial numbers instantly as effectively, by saying every digit (together with the world code) of the quantity you need to name. Simply bear in mind Alexa makes use of voice profiles to find out who’s making a name. When you’ve got a voice profile and Alexa is ready to recognise your voice, your contacts listing is routinely used.

You possibly can name a contact by way of the Alexa app too. Simply choose the Talk icon on the house display, then faucet the Contact icon within the higher nook, and faucet on a contact. You possibly can then place your name.

All of your incoming calls or messages are additionally put by way of to your Alexa app and Echo gadgets. Your Echo gadgets will sound an alarm and announce who is looking, whereas your Alexa app will serve up a notification. Simply say “Reply” or reply out of your cellphone to simply accept the decision. Alternatively, you possibly can say “Ignore” or ignore it out of your cellphone. On gadgets with screens, you may even have settle for or reject buttons on the display. If you need to finish a name, you possibly can say “Hold up” or faucet the top button in your cellphone.

Whereas a name is energetic, the lights in your Echo system will glow inexperienced.

Listed here are some Alexa instructions you possibly can say:

  • Make a name to a different Echo system: “Alexa, name [Corey]” or ” Alexa, name my [Family]”
  • Make a name to a cell or landline quantity saved to your contacts: “Alexa, name [John’s] cell” or “Alexa, name [Chris] on his house cellphone” or “Alexa, name [Brandon] at work” or “Alexa, name [Mom’s] workplace”.
  • Dial a cell or landline quantity: “Alexa, name [number].”
  • Management name quantity: “Alexa, flip the amount up / down.”
  • Hold up / finish the decision: “Alexa, hold up” or “Alexa, finish name.”
  • Reply the decision: Simply say, “Reply.”
  • Ignore the decision: Simply say, “Ignore.”

The lights in your Echo will keep inexperienced at any time when a name is related, however if you happen to’re already on a name and one other name is available in, the brand new name will likely be routinely despatched to a different supported system in your family.


Amazon Echo Dot (fifth Gen)

 The sound high quality is healthier than it ever has been, with identical capabilities as its larger, costlier siblings.

Place a name utilizing the Alexa app

To name your contacts and supported cell and landline cellphone numbers:

  1. Open the Amazon Alexa app in your cellphone.
  2. Choose Talk from the underside navigation bar.
  3. Choose the Name button on the prime.
  4. Choose the contact you need to attain after which choose their quantity or Alexa audio name or video name. For those who’re each utilizing a tool with a display (like Echo Present or Echo Spot), you may see the choice to begin a video name.
  5. To finish the decision, choose the Finish button on-screen.

What else are you able to do with Alexa calling?

Ship a voice message

Voice messages are form of like voicemails. To ship a voice message with the Alexa app, choose the Talk icon. You possibly can choose an present dialog or faucet the Message icon on the prime of the Talk display. Then faucet the blue microphone button on the backside of the display to ship a brand new voice message. It is going to be despatched to your good friend’s Alexa app and Echo system.

To ship a voice message with an Echo system, say “Alexa, ship [name of contact] a message”. To entry your voice messages, go to the Talk display of the Alexa app or say to your Echo, “Alexa, play my messages.”

Ship a textual content messages

To ship a textual content message with the Alexa app it is mainly the identical process as above. Choose the Talk icon, then choose an present dialog or faucet the Messages icon on the prime. On the subsequent display, as a substitute of talking your message, sort it. Your textual content will likely be pushed to your good friend’s Alexa app or Echo system, and they’re going to get a notification, too.

Allow Don’t disturb

If you wish to block Alexa from alerting you about calls and messages, activate Do Not Disturb. Say, “Alexa, do not disturb me.” You can even schedule Do Not Disturb within the Alexa app (Settings > All gadgets > Choose your system > Do Not Disturb > Scheduled).

Drop In on a contact

Drop In is a function that can be utilized with Echo Present or Echo Spot. Amazon says that, generally you may most likely choose to make use of video calling, however Drop In can be out there so you possibly can simply test in with an aged relative or test a digicam within the nursery. You will not have to name another person, however can merely entry the digicam on one other Echo Present system.

You possibly can choose and select which Echo gadgets Drop In is accessible on, and you may select which contacts can have the privileges to Drop In on it. If you need, you possibly can decide to not permit anybody to, or limit it to your family, for instance. To discover ways to arrange and use Drop In, go right here.

Make an announcement

With Alexa Bulletins, you possibly can ask Alexa to make bulletins on all suitable Echo gadgets in your family. Consider it as a one-way intercom. Folks close by an Echo in your family will hear a brief chime to point there’s an incoming announcement, after which the announcement will play within the voice of whoever is making the announcement. Cool, proper?

To create an Alexa Announcement, merely say “Alexa, announce”, after which say your announcement aloud. You can even say “Alexa, broadcast”, and once more, tack in your voice message on the finish. So, as an example, you possibly can say, “Alexa, broadcast ‘the film is beginning.'” Everybody in your house inside earshot of an Echo system will hear a chime adopted by you saying, “the film is beginning.”

For some phrases Alexa will add sound results if it recognises explicit set off phrases, like “Alexa, announce, dinner is prepared”.

From the Alexa app in your cellphone, you can too go to Talk from the underside navigation bar, after which choose the Bulletins button on the prime to provoke a broadcast. You will be given the choice to sort or communicate your announcement aloud, and it will immediately play in your gadgets.

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Does Amazon nonetheless promote Echo Join?

Nope. Amazon quietly discounted its Echo Join accent. You can use it with a supported Echo system to make and obtain cellphone calls by way of your property cellphone service. Amazon did not cost you to put or obtain a name with Echo Join, although you continue to wanted to purchase a house cellphone landline or VoIP bundle out of your native telecom supplier. For those who personal this previous accent, Amazon has a FAQ web page that particulars the way it works.

Wish to know extra?

Amazon has a
web page right here
that particulars how all its communication options work. You can even take a look at a few of Pocket-lint’s different useful Alexa guides: