Learn how to use Amazon Alexa to make calls and ship messages

Do you know you need to use Alexa to name and message others?

Amazon’s Alexa calling and messaging function lets you make and obtain calls, in addition to ship messages between Echo units, the Amazon Alexa app for iOS and Android, and Hearth tablets. It is a neat technique to contact household and mates. The most effective half? The function is totally free to make use of, as it really works over Wi-Fi on most Echo units and into Alexa apps too.

Here is all the pieces it’s essential learn about it and the way it works.


Amazon Echo Present 8 (2nd Gen)

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What’s Alexa calling and messaging?

The free function was first launched on the unique Amazon Echo Present, however Amazon has prolonged this performance to different Echo and Alexa units, so it developed what we now name “Alexa calling” or “Alexa calling and messaging”. It really works with suitable Echo units, the Alexa app, and it really works with Hearth tablets.

Not solely are you able to place a name utilizing the function, however you can too depart a voice message or ship a text-based message. The most effective bit in regards to the function is that it is free to make use of as it really works over Wi-Fi (or cell knowledge in your cellphone), so that you need not put money into a chat plan.

How does Alexa calling work?

You want an Amazon account and the Alexa app on a tool operating Android 8.0 (or increased), iOS 14.0 (or increased), or on an Android Hearth pill. Every part should be set-up utilizing the Alexa app, the place you may discover the Talk tab.

As soon as you have set it up by way of the Alexa app, you’ll use the service throughout all of your Echo and Alexa units, so long as it is enabled on every particular person system – which it’s by default. You may sync the Alexa app along with your contacts in your smartphone and this can permit Alexa to name cellphone numbers, that means you may name out of your Echo to a cell phone, for instance. Alternatively, you need to use Alexa to name different Echo units that your contacts have. If you happen to do not sync your contacts, you may solely use it to contact different Echo or Alexa units that you simply’re signed into – like an intercom system.



Amazon Echo Present 5 (2nd Gen)

Varieties of calls

You can also make the next forms of calls:

  • Alexa-to-Alexa calling: Make and obtain calls between suitable Echo units (or the Amazon Alexa app, extra on that under). You may attain anybody out of your cell phone’s contacts record who has a suitable Echo system and who has additionally signed up for Alexa Calling.
  • Cellular or landline calling: You may name most cell or landline numbers within the UK, US, Canada, and Mexico from a suitable Echo system, use Alexa to achieve supported numbers saved to your cell phone’s contacts record, or, say the quantity you need to name.
  • Alexa app calling: With the Amazon Alexa app in your Android or iOS smartphone (not accessible on a pill), you may make calls to cell or landline numbers within the US, Canada, and Mexico. This provides you the power to make and obtain calls between anybody out of your cellphone’s contacts record who has the Alexa app or a suitable Echo system, and who has additionally signed up for Alexa Calling and Messaging.
  • Worldwide calls: You can also make and obtain worldwide calls between suitable Echo units and the Amazon Alexa app. Simply be certain the contact you need to attain is in a location that additionally helps Alexa Calling, has signed up for Alexa Calling and Messaging, and is listed in your contacts record within the Amazon Alexa app.
  • Group calling: You may setup teams for calling within the Alexa app with as much as seven folks, so you may then name these teams instantly.

Observe: Alexa doesn’t help calls to emergency service numbers (“911”), premium-rate numbers (“1-900” numbers), three-digit numbers or abbreviated dial codes, worldwide numbers (exterior of the US, UK, Canada, and Mexico), and dial-by-letter numbers (“1-800-FLOWERS”).

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Arrange Alexa calling

To get began with Alexa calling for the primary time, you want to enroll in it:

  1. Open the Amazon Alexa app (in your suitable iOS or Android cellphone).
  2. Open the Talk tab from the underside menu.
  3. Observe the on-screen directions to enter and confirm your cellphone info.

Alexa makes use of your cellphone’s handle e-book to seek out folks you realize who’ve the Amazon Alexa app with Alexa Calling enabled, with the intention to name them that approach, too.

So as to add or edit contacts for Alexa Calling, replace your cellphone’s native handle e-book after which open the Amazon Alexa app. Contacts out of your handle e-book who additionally use Alexa Calling will auto-appear in your “Contacts” record within the app, with the identical names out of your handle e-book.

You may routinely sync you cellphone’s handle e-book, or you may manually add contacts, block contacts, add teams – or you may restrict entry to your favorite contacts, in the event you’ve designated contacts as favourites in your handle e-book.

Place and obtain calls utilizing an Echo

To start out a name from a suitable Echo system, simply ask Alexa to name the particular person or group you need to attain by identify. You will want to say their identify precisely the way it seems in your Alexa app. While you name somebody, it’s going to ring their Alexa app and Echo system, however you may specify to position calls to a cell quantity, for instance. Alexa is affirm who you need to name earlier than placing that decision by way of.

You may dial numbers instantly as properly, by saying every digit (together with the world code) of the quantity you need to name. Simply keep in mind Alexa makes use of voice profiles to find out who’s making a name. In case you have a voice profile and Alexa is ready to recognise your voice, your contacts record is routinely used.

You may name a contact by way of the Alexa app too. Simply choose the Talk icon on the house display, then faucet the Contact icon within the higher nook, and faucet on a contact. You may then place your name.

All of your incoming calls or messages are additionally put by way of to your Alexa app and Echo units. Your Echo units will sound an alarm and announce who is looking, whereas your Alexa app will serve up a notification. Simply say “Reply” or reply out of your cellphone to simply accept the decision. Alternatively, you may say “Ignore” or ignore it out of your cellphone. On units with screens, you may even have settle for or reject buttons on the display. While you need to finish a name, you may say “Cling up” or faucet the tip button in your cellphone.

Whereas a name is energetic, the lights in your Echo system will glow inexperienced.

Listed below are some Alexa instructions you may say:

  • Make a name to a different Echo system: “Alexa, name [Corey]” or “Alexa, name my [Family]”
  • Make a name to a cell or landline quantity saved to your contacts: “Alexa, name [John’s] cell” or “Alexa, name [Chris] on his dwelling cellphone” or “Alexa, name [Brandon] at work” or “Alexa, name [Mom’s] workplace”.
  • Dial a cell or landline quantity: “Alexa, name [number].”
  • Management name quantity: “Alexa, flip the amount up / down.”
  • Cling up / finish the decision: “Alexa, grasp up” or “Alexa, finish name.”
  • Reply the decision: Simply say, “Reply.”
  • Ignore the decision: Simply say, “Ignore.”

The lights in your Echo will keep inexperienced every time a name is linked, however in the event you’re already on a name and one other name is available in, the brand new name will probably be routinely despatched to a different supported system in your family.


Amazon Echo Dot (fifth Gen)

Place a name utilizing the Alexa app

To name your contacts and supported cell and landline cellphone numbers:

  1. Open the Amazon Alexa app in your cellphone.
  2. Choose Talk from the underside navigation bar.
  3. Choose the Name button on the high.
  4. Choose the contact you need to attain after which choose their quantity or Alexa audio name or video name. If you happen to’re each utilizing a tool with a display (like Echo Present or Echo Spot), you may see the choice to begin a video name.
  5. To finish the decision, choose the Finish button on-screen.

What else are you able to do with Alexa calling?

Ship a voice message

Voice messages are form of like voicemails. To ship a voice message with the Alexa app, choose the Talk icon. You may choose an current dialog or faucet the Message icon on the high of the Talk display. Then faucet the blue microphone button on the backside of the display to ship a brand new voice message. It is going to be despatched to your good friend’s Alexa app and Echo system.

To ship a voice message with an Echo system, say “Alexa, ship [name of contact] a message”. To entry your voice messages, go to the Talk display of the Alexa app or say to your Echo, “Alexa, play my messages.”

Ship a textual content messages

To ship a textual content message with the Alexa app it is mainly the identical process as above. Choose the Talk icon, then choose an current dialog or faucet the Messages icon on the high. On the subsequent display, as a substitute of talking your message, sort it. Your textual content will probably be pushed to your good friend’s Alexa app or Echo system, and they’ll get a notification, too.

Allow Don’t disturb

If you wish to block Alexa from alerting you about calls and messages, activate Do Not Disturb. Say, “Alexa, do not disturb me.” You can even schedule Do Not Disturb within the Alexa app (Settings > All units > Choose your system > Do Not Disturb > Scheduled).

Drop In on a contact

Drop In is a function that can be utilized with Echo Present or Echo Spot. Amazon says that, generally you may most likely favor to make use of video calling, however Drop In can also be accessible so you may simply test in with an aged relative or test a digicam within the nursery. You will not must name another person, however can merely entry the digicam on one other Echo Present system.

You may choose and select which Echo units Drop In is on the market on, and you’ll select which contacts can have the privileges to Drop In on it. In order for you, you may decide to not permit anybody to, or limit it to your family, for instance. We’ve a full information for arrange and use Drop In.

Make an announcement

With Alexa Bulletins, you may ask Alexa to make bulletins on all suitable Echo units in your family. Consider it as a one-way intercom. Individuals close by an Echo in your family will hear a brief chime to point there’s an incoming announcement, after which the announcement will play within the voice of whoever is making the announcement. Cool, proper?

To create an Alexa Announcement, merely say “Alexa, announce”, after which say your announcement aloud. You can even say “Alexa, broadcast”, and once more, tack in your voice message on the finish. So, as an illustration, you may say, “Alexa, broadcast ‘the film is beginning.'” Everybody in your house inside earshot of an Echo system will hear a chime adopted by you saying, “the film is beginning.”

For some phrases Alexa will add sound results if it recognises explicit set off phrases, like “Alexa, announce, dinner is prepared”.

From the Alexa app in your cellphone, you can too go to Talk from the underside navigation bar, after which choose the Bulletins button on the high to provoke a broadcast. You will be given the choice to sort or converse your announcement aloud, and it will immediately play in your units.

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Does Amazon nonetheless promote Echo Join?

Nope. Amazon quietly discounted its Echo Join accent. You possibly can use it with a supported Echo system to make and obtain cellphone calls by way of your own home cellphone service. Amazon did not cost you to position or obtain a name with Echo Join, although you continue to wanted to purchase a house cellphone landline or VoIP bundle out of your native telecom supplier. If you happen to personal this outdated accent, Amazon has a FAQ web page that particulars the way it works.

Need to know extra?

Amazon has a
web page right here
that particulars how all its communication options work. You can even take a look at a few of Pocket-lint’s different helpful Alexa guides: