There are lots of video games on the Quest retailer, however when you’ve purchased one you do not like, are you able to refund it?
There are lots of video games on the Quest retailer, however when you’ve purchased one on your Meta Quest Professional you do not like, are you able to refund it?
Nicely, underneath the fitting circumstances, you would possibly be capable to get your a refund and keep away from a number of the distress of losing cash on a foul sport.
Do you meet the refund coverage necessities?
When you’re attempting to get a refund on a sport you’ve got bought on your Meta Quest Professional you first want to fulfill some necessities. When you do not fulfill these coverage necessities then you definitely in all probability will not be capable to get your a refund.
Fortunately the necessities are pretty simple:
- You should have performed lower than two hours of the sport
- Your refund request ought to occur lower than 14 days from once you purchased it
These are completely cheap. There is no level in attempting to get your a refund when you’ve performed 10 hours or extra of a sport. When you’ve performed it that a lot then you definitely in all probability have not acquired any cheap points with it. Equally, you possibly can’t anticipate Meta to allow you to refund a sport you’ve got owned for a yr.
The method for requesting a sport refund is best when you use your smartphone and the Meta Quest app. So if you have not already, obtain the Meta Quest app in your Android cellphone or Apple iPhone. Launch the app and log in to the identical account your headset is logged into:
- Click on the menu button on the underside proper of the app
- From there click on on the settings button
- Then search for the acquisition historical past possibility
- Click on that and discover the sport you need to refund
- Click on that and you need to then see an choice to “request refund”
Whereas following this course of you need to simply see whether or not the sport or app is eligible. You’ll have to wait to search out out in case your request has been profitable although.
As you would possibly anticipate, once you’ve submitted the refund request you will not be capable to play that sport anymore.
Additionally, you will have to attend on your refund request to be processed. It may take as many as seven days for the request to be authorised, so you may want to attend and see what occurs.
In case your refund request is profitable then you definitely’ll discover your funds will come again to you an identical approach through your unique fee technique.
It is also potential to request a refund for video games others have purchased for you. The method is analogous and you will have to fulfill the identical refund coverage necessities, however then your pal can request the refund and get the cash again themselves. That is proper, you possibly can’t attempt to refund gifted video games and hold the cash for your self.
What to do in case your refund is denied
When you met the coverage necessities for a refund and submitted a request however then have been denied, you won’t be out of choices. You possibly can nonetheless take additional motion. One of the best port of name is to get in contact with Meta assist and ask for assist.
What can’t be refunded?
There are some issues that can’t be refunded. These embody:
- Bundles or content material bought in a bundle
- Subscriptions to apps
- Content material bought through third-party platforms
Discover out extra in regards to the Meta Quest refund coverage right here.